Unlock key benefits the moment you join
To drive your profitability:
- Competitive prices 30% lower than other suppliers
- Frequent promotions on top products and brands
To make planning easier:
- Free and easy 100-day returns
- Same-day refunds
- Guaranteed delivery date shown in search results
- Alternative parts selection directly in the basket
To make your work easier:
- Search by VIN number and VIN compatibility check
- OEM catalogue with manufacturer diagrams that link directly to OEM compatible products
- Technical support for finding the right part
To support you at all times:
- A dedicated service agent that visits your garage regularly to assist with returns, keep you updated on the latest news and deals, and offer any other help you need in person.
- A personal account manager, available 6 days a week from 8am to 8pm to help with any questions
Loyalty programme benefits
Each of the three statuses comes with a set of benefits designed to support your business and make your experience with AUTODOC PRO even better.
SILVER | GOLD | PLATINUM |
|---|---|---|
| Customers with a turnover | ||
| Less than €3,000/€3,600 | €3,000 - €9,000 / €3,600 - €9,000 | > €9,000 |
| Duration | ||
| 3 months | 6 months | 6 months |
| Delivery fee | ||
| €5 (for orders <€120) |  | |
| Service agent visits | ||
| 1× every 4 weeks | 1× every 3 weeks | 1× every 2 weeks |
| Monthly bonus | ||
 | 2 % | 4 % |
Payment in 30 days end of month  Learn more | ||
| Deferred Payment | 30 days net | 30 days end of month |
Read about the Benefits Terms & Conditions
How the loyalty programme works
How is your status assigned?
How does your status change?
What happens to your residual turnover balance when you change status?
What happens to bonuses when you change status?
Why are some benefits only available “for locations serviced by service agents“?
We are gradually expanding our field service network and aim to have countrywide coverage by the end of 2026. You can enjoy all other benefits available to you!
For customers in areas without service agent support for returns, we offer a simplified and convenient online returns process to ensure a seamless experience.
